Privacy Policy

Privacy Policy – Hadjoo

Last updated: October 2025

Welcome to Hadjoo.com, the marketplace dedicated to travelers and pilgrims.
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

1. Who We Are

The website Hadjoo.com is operated by Dispro LLC, a company registered in the United States.

Address: Dispro LLC – Albuquerque, New Mexico, USA
Email: contact@hadjoo.com
Website: https://hadjoo.com

2. Data We Collect

We collect various types of data to provide, improve, and secure our services:

a. Personal Information

  • Full name, postal address, email address, and phone number.

  • Account credentials (username and encrypted password).

  • Payment details processed through secure third-party providers (we do not store banking data).

b. Usage Data

  • Browsing history on Hadjoo.com.

  • Products viewed, added to the cart, or purchased.

  • Technical information: IP address, device type, browser, language, and cookies.

c. Vendor Information

If you are a seller on Hadjoo, we also collect:

  • Business name, registration details, contact information, and bank details.

3. How We Use Your Data

We use your information to:

  • Create and manage your customer or vendor account.

  • Process orders, payments, deliveries, and returns.

  • Personalize your experience (recommendations, offers).

  • Improve the security and performance of our platform.

  • Send you communications (order confirmations, updates, promotional offers).

  • Comply with legal, tax, and regulatory obligations.

4. Sharing of Data

Your data may be shared only when necessary with trusted third parties:

  • Vendors (to process and deliver your orders).

  • Payment processors (such as Stripe or PayPal).

  • Delivery companies (UPS, DHL, FedEx, etc.).

  • Legal authorities, if required by law.

Hadjoo never sells or rents your personal data for commercial purposes.

5. Cookies and Tracking Technologies

Hadjoo uses cookies to:

  • Facilitate navigation and remember user preferences.

  • Analyze website performance and visitor statistics.

  • Offer personalized promotions and recommendations.

You can manage or disable cookies at any time in your browser settings or through our cookie preference center.

6. Data Retention

Your data is stored:

  • For as long as your Hadjoo account is active.

  • Or for the legally required retention period (up to 5 years for invoices, logistics, or compliance).

You may request account deletion and data removal by contacting us at contact@hadjoo.com.

7. Security of Your Information

We implement advanced security measures to protect your data, including:

  • SSL/TLS encryption for all data transfers.

  • Firewalls and anti-intrusion monitoring.

  • Two-factor authentication (for vendors).

  • Regular backups and secure servers.

Despite these measures, no system is completely immune to breaches. In the event of a data breach, we will notify affected users as required by law.

8. Your Rights (GDPR and Privacy Laws)

In accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws, you have the following rights:

  • Access your personal data.

  • Rectify or delete your data.

  • Limit or object to processing.

  • Request data portability.

To exercise any of these rights, please contact: contact@hadjoo.com

9. International Data Transfers

Some of your data may be processed outside the European Economic Area, including in the United States.
In such cases, Hadjoo ensures equivalent protection standards through contractual clauses approved by the European Commission and other recognized safeguards.

10. Changes to This Policy

Hadjoo may update this Privacy Policy from time to time to reflect legal or technical changes.
The most recent version will always be available at:
https://hadjoo.com/privacy

11. Contact

If you have any questions about this Privacy Policy or how we process your data, please contact us:

Hadjoo Privacy Team
Email: contact@hadjoo.com
Address: Dispro LLC – Albuquerque, New Mexico, USA
Website: https://hadjoo.com

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